Refund Policy

Exhausted Americans is a print-on-demand company.  Please understands that this means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.
 

Since products are only printed once ordered, returns and exchanges are not supported.

However, If an order is being returned "to sender"or  "lost in transit", or an invalid address was provided, a refund of the product price only will be issued.

Refunds are issued to your Exhausted Americans account balance. You can withdraw this amount to transfer it back to the original payment method. However, if your selected billing currency is not United States Dollar (USD), please note that the refund will be returned directly to the original payment source.

Please note that Exhausted Americans will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

However, in case of a damaged product or a manufacturing error, Exhausted Americans offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue. There is no need to return the damaged product.

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